Qatar Health Card Renewal
Renew a Qatar health card online through the Qatar Hukoomi website. The process takes less than 2 minutes to complete.
Renewal needs only basic documents:
- A valid Qatar ID card.
- An active mobile phone number or email address.
- A valid credit card to make the online payment for the renewal fee.
Renew a Qatar health card online with these steps:
- Visit the Hukoomi Health Card E-Services web portal at hukoomi.gov.qa.
- On the homepage, go to the ‘Popular Services’ section in the menu and select ‘Request Health Card Renewal.’
- Hamad Medical Corporation is the service provider name shown. It provides online and offline service for the Qatar health card.
- Click the ‘Apply Online’ button to proceed with online services.
- Enter the Qatar ID number, select ‘Renew’ as the Transaction Type, and click ‘Next’.
- Renew
- Reprint Lost or Damaged Card
- Check Expiry Status
- Complete the Health Card Renewal application form by providing the phone number and email address, along with the health card’s expiry date, and selecting the number of years for renewal.
- Select the options for ‘Receive the receipt voucher by email’ and ‘Receive SMS Notification’ and click the “Next” button to continue.
- Review the information and proceed to make the service fee payment to submit the ‘Health Card Renewal Online Application.’
- After the card renewal fee is processed, receive a confirmation receipt to print as proof of payment.
- Collect the renewed health card from the designated Primary Health Care Center (PHCC) centre after 2 working days.
The waiting period for a renewed health card is 2 business days (48 hours). Once the notification arrives via SMS or email, collect the card from the nearest PHCC centre in the area.
Check MOI Qatar traffic violations online to avoid penalties on a Qatar ID.
Qatar health card renewal check
Confirm a health card renewal by checking its validity status online through the Hukoomi web portal.
- Visit the Hukoomi web portal at hukoomi.gov.qa.
- Enter the Qatar ID number, select ‘Check Expiry Status’ as the Transaction option, and click ‘Next’.
- Renew
- Reprint Lost or Damaged Card
- Check Expiry Status
- Information about the health card validity and expiry is received, reflecting the Qatar health card renewal status.
- The message ‘Your Health Card has not Expired. Your Health Card expires on [date]’ in the preview confirms the success of the Qatar health card renewal.
- A status check result displaying ‘Expired health card and Renew health card’ indicates an unsuccessful renewal application.
Where a renewal fails, investigate the issue through the official Hukoomi Support Center.
Hukoomi support for health card renewal
For a declined health card renewal in Qatar, contact the Hukoomi Support Center through these channels:
- Hukoomi Support phone: +974 4406 9999 (or 109 within Qatar).
- Fax: +974 4406 9998.
- Email: contact@hukoomi.qa.
Related guides: Qatar Guides
Health card benefits and issuer
A health card allows residents of Qatar to access services at Hamad Medical Corporation (HMC) healthcare facilities and hospitals, according to HMC.
HMC states consultations and non-emergency treatments may cost extra but are subsidised for health card holders. Health card holders can obtain prescriptions at government-run pharmacies at subsidised rates.
The card is the route to subsidised care at HMC healthcare facilities and hospitals, not only a registration record. Renew an expired card before a hospital or health centre visit that depends on it, rather than discovering the expiry at the counter.
HMC also states a routing rule for a first health card: single residents can apply through the PHCC or HMC facilities, while married residents should apply through the PHCC only. For renewal, the online route runs through Hukoomi, with collection from a PHCC centre after 2 working days and a waiting period stated as 2 business days (48 hours). Confirm the collection point on the day of renewal, since HMC describes renewal as possible immediately at any HMC hospital as well as online. The collection or confirmation point should be the one the service used directs to. Keep the confirmation receipt from the online payment as proof, and follow the SMS or email notification for collection.
Fees by applicant type
- Qatari adults and children: QR50.
- GCC citizens, adults or children: QR50.
- Residents, adults or children: QR100.
- Domestic staff: QR50.
The fee that applies is the fee for the applicant type, not a single flat fee for every card. When renewing, select the number of years for renewal as the online form asks, and check the total shown on the payment screen before paying. The fee shown and the number of years together decide the amount charged.
Pay with a valid credit card for the online route. Keep the receipt voucher, by email where that option is selected, and the SMS notification where that option is selected, so the payment and the renewal are both evidenced.
Documents for in-person renewal
Renewal in person runs through any HMC facility or a health centre affiliated with the PHCC, according to HMC. The documents HMC lists for offline renewal depend on the applicant type:
- Qatari adult: a copy of a valid QID or passport and a passport-size photo (4cm x 3cm).
- Qatari child: the QID number and the old health card.
- GCC citizen, adult or child: a copy of ID, the QID number, and the old health card.
- Resident adult: a QID with a valid residence permit and the old health card.
- Resident child: a QID with a valid residence permit, the old health card, and the QID of the sponsor.
- Domestic staff: a QID with a valid residence permit, the old health card, and the QID of the sponsor.
In each case the old health card is part of the set. Keep it safe until the renewal is complete, even if it has expired.
HMC also lists replacement fees for a lost health card, separate from renewal: QR50 for a Qatari national and QR100 for a non-Qatari where the card is still valid, and QR100 for a Qatari national and QR200 for a non-Qatari where the card has expired. A lost card replacement is a different transaction from a renewal, with different fees. Do not confuse the two.
HMC states one further rule for a first application through the Nar’aakom app: if an application is already in process for the same applicant, another request for the same applicant cannot be submitted until the pending request is cancelled.
A stalled or duplicate online renewal calls for checking whether a pending application already exists before submitting again. Use the Hukoomi Support Center channels — phone +974 4406 9999 or 109 within Qatar, fax +974 4406 9998, and email contact@hukoomi.qa — to investigate a failed renewal rather than submitting the same renewal twice.