Absher Guide for Saudi Arabia: Register, Activate, Reset Password, and Services

Absher is the Ministry of Interior platform for citizens, residents, and visitors acting on their own behalf, and for family and domestic worker services. If you need an Absher account, the position stated on the official pages is narrow. Who may subscribe and the activation channels are stated. What activation unlocks is stated. The public password reset form and its password policy are stated. The steps for activation through one bank, Al Rajhi, are stated. No registration walkthrough, kiosk step list, or appointment walkthrough is given here. This guide covers subscription channels, password reset, Al Rajhi activation, and the passport-service directory only. It is not a full registration walkthrough and not an app guide. Start with the subscription and activation position, and confirm each later step on the live Absher screen for your case before you act. This guide states the official wording as checked on 28 October 2026. It does not state that the wording is current after that date — confirm the current position on the live official screens before you act.

Who may subscribe, and through which channels

Absher states: “Subscription to Absher platform is available to all citizens, residents and visitors by registering and activating their accounts through activation channels (Bank accounts, Self-service Kiosks, Nafath app. or passport and civil affairs’ offices).”

Those four channel names are the full extent of the channel wording stated in this guide. No bank list beyond Al Rajhi, no kiosk step list, and no office list is given here. The Nafath app appears here only as one of those named activation channels. No Nafath flow is given here.

What activation unlocks

Absher states: “After account activation, a user can login to the platform or Absher app. and benefit from the e-services. Also, a user can re-set the password, modify data or view the dashboard.”

That sentence states login, password reset, data modification, and dashboard viewing after activation. No other post-activation benefit is given here beyond that sentence and the service directory below.

Resetting a password on the public form

The Absher Reset Password page, last updated Tuesday 16 April 2024 as stated on that page, shows a public password reset form with the fields User Name, New Password, and Confirm Password. That form shows the fields. The page states the password policy. It does not state a signed in password change flow, and none is stated in this guide.

The password policy stated on that page is as follows:

• The password must be at least 8 characters long.
• The password must contain an uppercase character.
• The password must contain a lowercase character.
• The password must contain a numeric character.
• The current password must be entered and must not be the same as the new password.
• The password must not contain a portion of User ID longer than half its length.
• The password must not repeat a character more than half the length of the password.
• Confirm password must match the new password.

The same page states the following registration notes, in the wording stated on that page:

1. Enter your ID/Iqama Number.
2. Incorrect entry of your mobile number will cause registration process failure.
3. Using someone else’s ID instead of using yours in registration process is illegal action.
4. This is your private mobile number. Please do not use it in any other account to avoid its cancellation.
5. Only Latin characters is allowed for User ID, minimum of 8 characters digits, and starting with a character.
6. You cannot edit or modify Username after completing the registration.

Those notes state ID, mobile, and username points only. They do not state a full registration screen, a field order, or a verification step, and none is given here.

Activation through Al Rajhi Bank, the one bank stated

The Absher ActivationCenters page states activation steps for Al Rajhi Bank only. No other bank activation wording is given here. Read the Al Rajhi wording as one bank only.

Through Mubasher Alrajhi, the steps stated are: choose the Services icon, choose “Register in Absher”, read the Service Description, accept it, check the information that appears, proceed, and receive a confirmation SMS.

Through an Al-Rajhi ATM, the steps stated are: insert the card, choose “other operations”, choose “portal of the Ministry of Interior (Absher)”, confirm the personal information and contact number, continue, and receive a confirmation SMS.

Through the Mubasher App, the steps stated are: open the main menu, choose other Services, choose “register in Absher”, read the Service Description, choose next, confirm the information and contact number, continue, and receive a confirmation SMS.

Through phone banking, the steps stated are: call 920003344, enter the customer number and PIN, select No. 5, and select No. 4.

No kiosk steps and no office list are given here.

Contact and apps

Absher states “Contact Us 920020405”. The Absher Individuals app download links are stated as Apple App Store, Google Play (sa.gov.moi), and Huawei AppGallery. No fee, service count, or launch date is given here.

Passport sector services, at description level only

The current Absher eServices guide states passport sector services by description. No step, field, fee, or document wording is given here for any service in this directory beyond its description. Read each entry only as the existence and description of a service.

The services stated in the passport sector descriptions are:

• Saudi passport issue, renewal, and replacement.
• Travel permits for family members.
• Fingerprint enrolment inquiry.
• Health insurance validity inquiry.
• Resident ID issue for a family member or registered domestic worker, and Resident ID renewal for a family member or registered domestic worker, each with a period starting from three months or multiples thereof.
• Exit and re-entry visa and final exit visa issue for family members or domestic workers, and exit and re-entry visa or final exit visa issue or request for the resident.
• Exit and re-entry visa status and details inquiry, and a view of the details of all workers holding an exit and re-entry visa, including visa information and the date and port of last entry into the Kingdom.
• Resident ID (Iqama) status and validity inquiry, whether active or expired, with its expiration date.
• Visa cancellation.
• Exit and re-entry visa extension for sponsorees who are outside the Kingdom, whether a family member or a domestic worker.
• Visit visa extension.
• Travel records inquiry.
• Border number inquiry.
• Domestic worker absence reporting.
• Domestic worker service transfer.
• Resident report inquiry.
• Passport information update.
• Makkah entry permit for the Hajj season.
• Parental consent requirements.
• Final exit visa during the probationary period for a domestic worker.
• Appointment booking, described as a service that enables the beneficiary to electronically book an appointment for service at the General Directorate of Passports.
• Tawasul, described as a service that enables the beneficiary to electronically submit a request to the Passports department, and also allows inquiry about the requests.
• Employee display.
• Dropping a worker who exited and did not return, described as a service that enables the employer to electronically drop such a worker.
• Display of personal, residence, visa, and Hajj data.
• Resident self service exit re-entry and final exit request.

Appointment booking and Tawasul are stated in this guide only as service existence and description, as above. No appointment sector list, slot wording, confirmation wording, or cancellation wording is given here. No Tawasul procedure is given here.

No full Absher catalogue across civil affairs, traffic, and other sectors is given here. Do not read a passport sector description as a description for another sector.

What this guide does not state

No registration walkthrough, field order, or verification step for registration is stated here. No kiosk steps and no kiosk or office list are stated here. No flow beyond the Nafath app name in the activation channel list is stated here. No appointment walkthrough is stated here. The full Absher service catalogue and menu labels beyond the passport sector descriptions above are not stated here. No fee statement for Absher is stated here. If a live screen does not state an item for your case, treat that item as unstated for your case, and confirm it on the live official screen before you act.

Related guides

• Saudi Guides

Sources

• Absher, Registration and Subscription: https://www.absher.sa/wps/portal/individuals/static/footer/subscribe/!ut/p/z0/XYxBC4JAFITv_oq9eJS3KyjbUTIMsy5B2V5i0VVeyZq6Sj-_TSSkOTxmPmYeCMhBaDlhLQ22WjY230R4Zyzmez-hGeeM0fCwPaZxklIe-XBWGlKHzHJ-B8R6RU9xZFc02F02GaMs-L7FR9eJCETRaqPeBvLZaDO4FHWJE5ajbGxQg-onLNRARutIPWKpVtSlhe02nqwqif3g_XGy8PvCQ3g9k-sH6T6HjA!!/
• Absher, Reset Password (16 April 2024): https://www.absher.sa/wps/portal/individuals/static/resetpassword/!ut/p/z1/04_iUlDgAgL9CCADyEQmiOToR-UllmWmJ5Zk5ucl5uhH6EdGmcWbOgc4e1r4Ghu6B4SaGxi5mZt4OZt5u4eZGOuH41VgYK4fRYx-AxzA0YA4_XgUROE33ouQBcGpeUBLovAqA3mTkEWRQIeax7sHeHi6G7gb-Pj7BzkbBAYbB7g6OXoaGgWZ6wfrR7roR_qWFaVUOOoX5IaGRlS6ZpkWOCoCAHdZ8kQ!/dz/d5/L2dBISEvZ0FBIS9nQSEh/p0/IZ7_GPHIG0G0LOORC0QS3PEBAI12R7=CZ6_5CPCI8M31GPU702F74JC6KGV43=LA0=Ejavax.servlet.include.path_info!QCPResetUserPasswordView.jsp==/
• Absher, ActivationCenters (Al Rajhi Bank only): https://www.absher.sa/wps/portal/business/static/activationcenters/!ut/p/z0/fY6xDoIwFEV_pUvnVySSrhgjxGgiOohdmgdUU2laoIXw-TYubm7nJCc3FwTUICwu-oVBO4sm-kNkMkn2vNwU7FRU55Tl1zQ78GrHLnwLN2XhCOJ_FFf0exxFDqJ1Nqg1QN3MXlvlPRncFNBQ5nWnSONW5QlOlDVo-0ht0Mv3DGUDevnzVHbqibMJEicY-uL-AfGacPQ!/
• Absher, Passport Services eServices guide: http://absher.sa/wps/wcm/connect/individuals/contents/individuals/eServices+User+Guide/eServices/Passport-Services/?uri=nm%3Aoid%3A